What must be done if a complication occurs with a conditionally approved program?

• A. Notify the EMS chief immediately.
• B. Terminate the program.
• C. Notify IDPH within three business days.
• D. File a patient safety report within 24 hours.

Answer: (C)

When a program is conditionally approved, any complication triggers a regulatory reporting duty so the oversight agency can assess risk and determine any needed actions. The required step is to notify IDPH within three business days. This ensures the state is promptly informed and can review the situation to decide if adjustments to conditions or corrective measures are needed. Internal coordination, such as telling the EMS chief right away, is important but does not meet the regulatory notification timeline. Terminating the program is not an automatic response to a complication, and while filing a patient safety report is valuable for internal learning, the mandate for conditionally approved programs is formal notification to IDPH within three business days.